This training strengthens essential interaction skills—active listening, clear communication, and reading group dynamics—using an experiential, facilitation-led approach.
Based on facilitation skills,
this program enhances the ability to foster interaction among participants.
Interaction Skills
A quiet yet powerful link The 'wall' that facilitators break down
This program helps participants understand the structure and process
of group communication, focusing on the timing and methods of
a facilitator's intervention. It teaches effective and efficient
interaction skills based on foundational facilitation techniques (QLES0).
Korea Facilitators Association (KFA) Certification Training
A certificate of completion will be awarded upon completion of
more than 80% of the course.
5 Key Features of the Training
01
It presents the structure and process of group communication,
focusing on the timing and methods of a facilitator's neutral intervention.
02
Through interactions based on QLES0 (Questioning, Listening, Energy, and Summarizing skills), it provides an experience of reaching consensus.
03
Hidden Voices (Inner Voices):
It offers ample practice to enhance facilitation skills.
04
Self-Awareness:
It helps participants reflect on their own facilitation experiences.
05
Integration of Skills and Knowledge:
It applies knowledge and skills related to individual emotional processing and group dynamics.
Recommended for these people!
Facilitators who aim to naturally encourage participant interaction and manage group communication smoothly through neutral interventions
Leaders and managers who seek to coordinate diverse opinions in team meeting, workshops, or projects, and support efficient and rational decision-making
Professionals in educational settings or coaching sessions who want to increase participant engagement and interaction, and provide deeper conversations and learning experiences
Interaction Skills Curriculum (8H)
Module
Key content
Time (Hour)
OPENING
Course Guide
Interactive Ice Breaking Conversation
0.5
FACILITATION REVIEW
The facilitator “Self-Awareness”
Structural and theoretical frameworks
0.5
LISTENING REVISIT
Facilitator’s active listening
After listening: Participant-oriented listening
Processing ‘Inner Voices’ and reconstructing margins
0.5
BRIDGING
Confirmation and connection of conversation
Power of Words: Listening and speaking to realize the participants’ will
Practice: Understanding the true intention (1:1)
Practice: Reviewing the interactive process (1: many)
