Soft System Methodology (SSM)
hrough facilitator-guided exercises, participants learn to map diverse perspectives, clarify problem definitions, and co-create viable solutions.
This program teaches a comprehensive organizational development solution that guides the journey from unstructured problems to an integrated action plan.
SSM(Soft Systems Methodology)? A mindset for understanding complex systems as a whole
As an approach to address all kinds of problematic and chaotic situations, it is an 'action-oriented method' that supports the process from identifying the problem situation to implementing improvements. It is a 40-year proven organizational development solution that detects changes in the environment and organizational members at an organizational level, achieving Organizational Transformation.
Why is SSM necessary for our organization?
In the constantly changing organizational problem situations, a flexible (Soft) approach is needed, and the worldviews and Intentions of the members must also be addressed
Unique Features of SSM
Through this process
Understanding Problem Situations from a Complex System Perspective
We understand the systems within our organization and the current issues from a complex systems perspective.
Problem-Solving through Member Participation and Communication
We learn how to Identify and address the perspectives and intentions of members involved in the problem situation.
In-Depth Learning of the 7 Stages of SSM
We explore the 7-stage process of the SSM methodology in detail and experience practical methods and tools through exercises at each stage.
Enhancing Practical Application Skills of the Methodology
Through expert feedback on the exercises at each stage, we build the skills needed to apply the methodology in real-world settings.
Genuine Learning Experience
We experience genuine learning happening in the process, alongside problem-solving, as a result of the change.
SSM 7 steps process
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Soft Systems Methodology (16H)
Module
Key content
Time (Hour)
Opening
- Course Introduction
- Sharing Expectations and Commitments for the Course
0.5
Exploring SSM
- The Evolution of Organizational Development Methodologies, Unique Aspects of SSM
- Exploring the SSM Methodology
1.5
Learning and Experiencing the 7-Stage SSM Process (1)
- 1- Unstructured Problem: Identifying the Unstructured Problem Situation
1.5
2- Expressed Problem : Datafying the Problem Situation using Tools
1.5
3- Root Definition : Defining the Problem Situation through Structuring
2
Exploring the Key Conceptual Shifts and Worldview of SSM
- Understanding the Systemic Worldview
that Forms the Basis of SSM - Exploring the Transformation from the World of
Experience to the World of Concepts
1
Learning and Experiencing the 7-Stage SSM Process (2)
4- Reviewing Day 1 Training Conceptual Models : Designing a Model for Problem Solving
2.5
5- Comparison Chart :
Systematically Comparing Reality and the Model
1.5
6- Feasible Change : Reviewing the Feasibility of the Designed Model
2
7- Action to Improve : Creating an Action Plan Using Tools
1.5
Summarize and Remember
- Summary of training content and OSA