Deep Dive Communication
We help you craft clear, consistent messages and facilitate genuine two-way dialogue, so that communication builds trust, alignment, and momentum.
"Workers who work in companies that share goals and try to understand each other through active communication work three times more passionately than those who do not."
Companies with in-house communication tools that employees can communicate with are more than 25% more productive than those that are not. - McKinsey Global Laboratory
''Communication'' is considered a chronic! problem for the organization
The power of logic
The quality of one's work
The power of emotions
Trust building
BEHIND THE VEIL
DEEP DIVE COMMUNICATION
Improvement of the quality of a relationship
A communication process !
The most practical communication process that enables 'real' conversation to help solve problems within the organization
- Course Objectives:
- Understand the need and effectiveness of 'real' dialogue
- Consider real-world improvements with diamond model approach
- Deepen basic skills and communication skills by level
- Process Features:
Real voice and case learning within the organization
Designed for employees to executives
Lead self-censorship with diagnosis reflection-planning process
Team discussion and practice-oriented progress to gather the wisdom of the group
- Expectation effectiveness:
- Change the frame from ''Me'' to "You'' and ''We'' perspectives
- Improve relationships and quality of work by enabling deep real conversation beyond superficial conversation
- Real Community for mature conversation
The power of conversation. learning its principles and methods. Comprehensive communication process that can learn about communication methods that improve relationships and quality of work by level and position
- Target audience: Executives, Employees
- Duration: 4 ~ 6 Hours
- Process Features:
- Curriculum
Modules
Key content
How is it done?
Common - Understanding Communication and mastering basic skills
The meaning of communication in this era
- Why you need to use your head and chest together: basic communication & generational empathy skills
Lectures & Team Activities
Level 1 - Hackinssa's Requirements: A Cooking of Logic and Sensibility
The power of logic to help communicate
- Logical thinking and logical expression
- How to make the team leader listen to my opinion: the power of emotion to help communicate!
- An emotional conversation method that moves one’s heart
Lectures & Team Activities
Level 2 - Advance to in-depth dialogue that scratches members' itch
DEEP DIVE Unveiling the Vale
- DEEP DIVE DIALOGUE Skill
- Interaction skills to help DEEP DIVE
- DEEP DIVE Feedback Skills
- A condition in which feedback is well received
Lectures & Team Activities
Level 3 - Leader's core competencies: Solving Conflict Clues with Conversation
How to deal with conflict situations wit dialogue
- Types and Methods of Conflict Resolution
- The beginning and end of a conflict, a conversation
- A view of conflict and basic principles
- Data clarification skills to help resolve conflicts
Lectures & Team Activities
In an era where collaboration is competitive, communication learning is the most important and important means and solution to collaboration
- Target audience: Team unit, employee~ Assistant manager
- Duration: 3 ~ 4 Hours
- Process Features:
- Curriculum
Modules
Key content
How is it done?
Collaborative communication, about the necessity
A requirement for a recognized office worker
- About the importance of communication
- The core of collaboration
Lectures & Team Activities
Laying the foundation for collaboration
The basics of collaboration
- I’m going to share instructions
- With you in my heart, “One sentence relay.”
Collaboration Type Diagnostics
- Collaboration Type Diagnostics and Conversations
Diagnosis, Lectures & Team Activities
Relationship between collaborative organizations and communication
Communication that helps/disrupts collaboration
The collaborative communication methods we use
- Friendly speech, friendly silence, friendly harmony
Conditions for collaborative communication
- Find the whole and conditions
Lectures & Team Activities
Communication in conflict situations
A conversational approach to resolving conflicts
- Types and Methods of Conflict Resolution
- Reasons and examples of conflicts during collaboration
- View of conflict and basic principles
- Communication skills to help resolve conflicts
Lectures & Team Activities
Collaborative communication Practicing
Becoming a co-worker you want to collaborate with
- An attempt and a plan of action
Individual & Team Activities
In an era where collaboration is competitive, communication learning is the most important and important means and solution to collaboration
- Target audience: Team unit
- Duration: 4 ~ 6 Hours
- Process Features:
- Curriculum
Modules
Key content
How is it done?
Diversity
A trend of times marked by diversity Challenges at hand for our organization
Lectures & Team Activities
Empathy for Generation
Generational delusions and misunderstandings
- Cross the Generation Board: Real-time Q&A for empathy and understanding
- Characteristics by Generation according to the Time Flow
Where does the generational gap come from?
Lectures & Team Activities
Organizational changes brought about by each generation
Finding organizational change positive and negative effects
- Whose fault can it be said?
Lectures & Team Activities
About Millennials
Millennial Exploration Life
- Why should I study millennials
- Finding Millennial Features
- Millennial Do / Don’t
- How to communicate effectively with Millennials
Lectures & Team Activities
Empathic understanding and strategy establishment
Drawing Empathy MAPs
- Selection of targets and classification of diversity features
- Establish communication strategies based on characteristics
- The first thing you need to do when }fou go back
Lectures & Team Activities
Learn how to communicate to find solutions to problems through questions exploring different perspectives
- Target audience: Team unit, Group leader
- Duration: 4 ~ 6 Hours
- Process Features:
- Curriculum
Modules
Key content
How is it done?
Looking back at me
Communication style that stands out in problem situations
- My Action: Premise: Effectiveness
- Was it effective?: Good Conversation VS Inconvenient Conversation
Lectures & Team Activities
A way of questioning to help solve a problem
Question 'PEG' recognizing/facing problems
- PHENOMENON /EXPECTATION /GAP
Question that defines the-problem
- A question that leads to a solution called ‘Elephant in the room’ – Learning about changes in practice
Lectures & Team Activities
A conversational method that helps solve problems
Thinking conversion techniques
- Fact: Check Fact, Data, Background Story
- Logical: Lead an emotional conversation to a logical conversation
- System: Expand your narrow vision, narrow down your extended thinking
- Specific: Replace abstract words with concrete/alternative words
Lectures & Team Activities
Practicing
What I learned and what to do
- Feel – Lean – Do
- What you want to do together
- My declaration / to be helpful